Complaint ID 91198 — Public Copy

Report generated April 5, 2026 7:11 AM.

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Status: Approved/Closed

Complaint Received
September 19, 2019 12:00 PM
Assigned Office
Air Protection Branch
Complaint Closed
October 4, 2019 9:44 AM
Review Comments
[Not entered]

Nature of Complaint

For the past 3-4 months we have had so much sawdust on our cars, patio furniture, etc. It happens daily . Getting worse. Afraid to go outside for fear of breathing sawdust in. Company has been notified. Still happening.

Primary Concern
Air Quality Control
Secondary Concern
[Not entered]

Complaint Location

Location of Complaint
Interfor Mill on 911 Old River Rd., Meldrim Georgia
City of Complaint
Meldrim
County of Complaint
Effingham County

Source

Source Name
Interfor Lumber
Facility ID Number
[Not entered]

Source Contact

Contact Name
Terry Ouellet
Source Address
911 Old River Rd.
Bloomingdale, Georgia  31302

Actions

Follow-Up Investigation

30‑Sep‑2019 by Msengi Mgonella

The Division received a response from the Company on September 27th. The facility's Environmental Healthy and Safety Administrator, Ms. Ashley Eldridge, stated that the mill has already replaced cyclone 9300, which was the main cause of sawdust at the facility. The replacement was completed between September 7th and September 9th, and the cyclone has been performing well. Hence, the Company does not believe to be the source of the saw dust problem described in the complaint. However, the Company will continue to monitor its process and address issues if needed. Called the Complainant on September 30th, and left her a voice mail message. Received a phone call from the Complainant on September 30th, and relayed to her the information which the Division received from the Company . The Complainant stated that she is still experiencing fine dust particles around her property. The Complainant was told that an announced air quality inspection would be conducted at the facility in the near future to identify the root cause of the fine dust particles. The recommended action is the closure of the complaint.

Initial Investigation

26‑Sep‑2019 by Msengi Mgonella

Sent an email to the facility's Environmental Health and Safety Administrator , Ms. Ashley Eldridge, on September 26, 2019. The email requested the Company to provide the reasons as to why the sawdust issue keeps happening at the facility.

Attachments

(Attachments may not be available for complaints resolved before April 2018. Please note that not every complaint has attachments.)

None.